Shipping policy
Shipping Policy
Thank you for shopping at Velvet Vine!
Processing Time All orders are processed within 1–3 business days after payment is confirmed.
Shipping Times We ship internationally from our supplier warehouses. Estimated delivery times are:
- United States: 7–20 business days
- International: 14–30 business days
Shipping times may vary due to customs, holidays, or high-demand periods.
Tracking Once your order ships, you'll receive a tracking number via email. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, please contact us at hopperbrittany1995@yahoo.com and we'll work with our supplier to resolve the issue.